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How can I delete a user?
Make sure you are logged in as an admin to delete/change a user account. To do so, browse to “Users” tab in the navigation on the left. You can delete other’s accounts by clicking the trash icon next...
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How does the Pricing work?
All our prices are to be found on the pricing page of our website. The mechanism is simple: to use our platform you’ll need to top-up your account with credits (1 credit = €1 or $1). As you’ll start...
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How to activate the Auto-Shutdown?
Why use the Auto-Shutdown feature? To help users manage their credit burn rate, and avoid unpleasant surprises of workstations that have been consuming credits in the back end. It helps users that tend...
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How do I upload credits on my account?
After you have successfully signed up, activated your account, and verified your credit card on our platform, you will be able to access the management portal via http://my.gdaas.com using your e-mail...
View ArticleCan I delete my own account?
No, It’s not possible to delete your own account. To stop using Cloudalize, please contact sales at sales@cloudalize.com or support at support@cloudalize.com.
View ArticleIs my data and what I do on Cloudalize monitored or shared with 3rd parties?
No. We do not share your data or activity on Cloudalize unless you are engaging in illegal activity. Your actions are not being monitored unless you are flagged by our systems for illegal or suspicious...
View ArticleCan I get banned from Cloudalize?
Yes. First, you will get banned by trying to engage in any kind of fraudulent activity – using stolen credit cards, for instance. You can also get banned if you don’t comply with our terms and...
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Adding and removing creditcards
To remove an expired or faulty creditcard, please add a valid creditcard first. You can do this in the Billing screen. To navigate to the Billing screen, click in the left bar on Settings and choose...
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Change subscription type
You can choose between three subscription plans. Have a look on our pricing page to understand which features come with every subscription plan. Change your subscription Go to Settings – Billing Choose...
View ArticleCan I share my work with others outside the organisation?
The Cloudalize platform supports the setup of workstations for access by people outside the organisation.
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